Cite as “AILA InfoNet Doc. No. 14082642 (posted Oct. 3, 2014)”
October 3, 2014
USCIS posted the following update on October 3, 2014:
Recently USCIS erroneously scheduled some customers for more than one Application Support Center (ASC) biometric appointment (Form I-797C).
If you have already attended an ASC biometric appointment, and received a second appointment notice for the same application type, please call the National Customer Service Center at 1-800-375-5283 (TTY for hearing impaired: 1-800-767-1833) to confirm that you do not need to return to the ASC to have biometrics collected again.
If you have not yet attended your ASC appointment and received more than one ASC appointment notice, you should attend just one appointment and take both ASC notices to that appointment.
We regret the inconvenience and thank you in advance for your patience as we address the issue.
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