UPDATE- DOS Alert: Technological System Issues with Overseas Passport and Visa Systems

AILA Doc No. 15061209, Dated June 26, 2015

DOS alert that as of 6/25/15, 165 posts, representing more than 85% of the nonimmigrant visa demand worldwide, are now online and issuing visas.

June 25, 2015

On June 25, 2015, DOS updated their alert with the following language:

• The Bureau of Consular Affairs reports that 165 posts, representing more than 85 percent of our nonimmigrant visa demand worldwide, are now online and issuing visas.
• Posts overseas issued more than 82,000 visas on June 24.
• Posts overseas have issued more than 238,000 non-immigrant visas this week. For context, if systems had been operating normally, posts would have issued approximately 540,000 visas since the outage started.
• We will continue to bring additional posts online until connectivity with all posts is restored. All posts worldwide are now scheduling interviews with applicants, including with those who applied after the systems problems began on June 9.
• We will continue to bring additional posts online until connectivity with all posts is restored. All posts worldwide are now scheduling interviews with applicants, including with those who applied after the systems problems began on June 9.
• We deeply regret the inconvenience to travelers who are waiting for visas, as well as their families and U.S. businesses that have been affected.
• We continue to post updates to our website, travel.state.gov.

June 24, 2015

On June 24, 2015, DOS updated their alert with the following language:

• The Bureau of Consular Affairs reports that 50 posts, representing nearly three-quarters (73 percent) of our nonimmigrant visa demand worldwide, are now online and issuing visas.
• Posts overseas issued more than 60,000 visas on June 23. Mission China alone issued nearly 25,000 visas.
• Posts overseas have issued more than 150,000 non-immigrant visas since June 9. For context, if systems had been operating normally, posts would have issued approximately 450,000 visas during the June 9-23 timeframe. We expect to close this gap rapidly over the next few days.
• We will continue to bring additional posts online until connectivity with all posts is restored. All posts worldwide are now scheduling interviews with applicants, including those who applied after the systems problems began on June 9.

June 23, 2015

On June 23, 2015, DOS updated their alert with the following language:

• The Bureau of Consular Affairs reports that the database responsible for handling biometric clearances has been rebuilt and is being tested. 39 posts, representing more than two-thirds of our normal capacity, are now online and issuing visas. We are working to restore full biometric data processing.
• We issued more than 45,000 visas yesterday. Beijing alone issued nearly 15,000 visas.
• We anticipate that the system will be fully reconnected this week. We plan to work over the weekend to clear our backlog.